Shipping Policy

Overview

Thank you for shopping with us. This Shipping Policy outlines how and when your handcrafted products will be delivered. Our goal is to provide a smooth, transparent, and reliable delivery experience for all customers.

Order Processing Time

1.Orders are processed within 1–3 business days after payment confirmation.

2.Customized or made‑to‑order handicraft items may require additional processing time. Estimated timelines will be mentioned on the product page.

3.Orders are not processed on Sundays or public holidays.

Shipping Methods & Delivery Time

We ship orders through trusted courier partners for safe and timely delivery.

Estimated delivery times:

1.Within India: 4–8 business days

2.International Shipping: 7-15 business days (depending on destination and customs)

Delivery times may vary due to factors beyond our control such as courier delays, weather conditions, or customs clearance.

Shipping Charges

1.Domestic Orders: Flat rate or calculated based on weight/location (as decided by your business).

2.International Orders: Calculated at checkout based on destination country and package weight.

Order Tracking

1.Once your order is shipped, you will receive a confirmation email/SMS with the tracking number.

2.Tracking updates may take 24 hours to reflect on the courier’s website.

Packaging

We use secure, eco‑friendly packaging materials suitable for handicraft items to ensure safe delivery.

Customs, Duties & Taxes (International Orders)

1.International shipments may be subject to customs duties, import taxes, or additional fees.

2.These charges are the responsibility of the customer.

3.We are not responsible for delays caused by customs processes.

Incorrect Address / Failed Delivery

1.Please provide accurate shipping details while placing your order.

2.If a parcel is returned due to an incorrect address or failed delivery attempt, reshipping charges may apply.

Damaged or Missing Items

If your order arrives damaged or with missing items:

1.Notify us within 48 hours of delivery.

2.Provide photos/videos of the packaging and product.

3.We will assist with a replacement or resolution based on our Return & Refund Policy.

Contact Us

For any questions about shipping or your order status, please contact our support team:

Email: [kunalgupta723@gmail.com]

Phone/WhatsApp: [91-9530384167]

We appreciate your trust in our handcrafted products and strive to offer the best possible shopping experience.